Privacy Policy

Effective Date: February 2025

At Twin Brothers Therapy, Ranchi, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information from you:

  • Full Name
  • Phone Number
  • Email Address
  • Preferred Appointment Date & Service
  • Messages shared via WhatsApp or contact forms
  • Your activity on our website (via analytics tools)

2. How We Use Your Information

We use your data only for legitimate business purposes, including:

  • Scheduling your massage therapy or wellness session
  • Responding to inquiries or appointment requests
  • Customer support and service updates
  • Improving our website and user experience
  • Marketing communication (only with consent)

3. How We Store & Protect Your Data

We implement industry-standard security practices to protect your information from unauthorized access, misuse, loss, or disclosure. Your data is securely stored and accessed only by authorized personnel.

4. Sharing of Information

We do NOT sell, rent, or trade your personal information. We may share your data only under the following conditions:

  • When required by law enforcement or legal processes
  • With trusted third-party service providers (e.g., website analytics, hosting)
  • For booking confirmation via WhatsApp or SMS

5. WhatsApp Communication

By contacting us or clicking the WhatsApp button on our website, you consent to receive messages related to your appointment, service inquiries, or wellness recommendations.

6. Cookies & Website Tracking

We use cookies and analytics tools to improve website performance, personalize user experience, and understand visitor interactions. You can disable cookies in your browser settings anytime.

7. Your Rights

You have the right to:

  • Request access to the information we store
  • Request corrections to inaccurate information
  • Withdraw consent for marketing communication
  • Request deletion of your personal data

8. Children s Privacy

We do not knowingly collect personal data from children under 13, except in cases where parents book therapy sessions for minors. All such information is handled with strict confidentiality.

9. External Links

Our website may contain links to external sites (e.g., Facebook, Instagram). We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new effective date.

Contact Us

If you have any questions about our Privacy Policy, feel free to contact us: